🔁 Return & Refund Policy

We want you to love your purchase! If you’re not satisfied, here’s how we can help 👇

Returns

• We accept returns within 30 days of delivery.

• Items must be unused, unopened, and in original packaging.

• Customers are responsible for return shipping unless the item is defective or damaged.

Refunds

• Once we receive your returned item, we’ll inspect it and process your refund within 5–7 business days.

• Refunds will be issued to your original payment method.

Exchanges

If you received the wrong item or it arrived damaged, we’ll send a replacement free of charge.

Non-Returnable Items

For hygiene reasons, we cannot accept returns on used skincare or cosmetic items.

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Need Help?

If you have any questions, please contact our support team at

📧 [purebyproya@gmail.com]

We’re happy to help you anytime!